How does the process work from ordering to installation ?
- Any financing and rent to own payment options are arranged before ordering
- Once the order is placed, a down payment is collected and an order is submitted by CarportProz to the manufacturer.
- The manufacturer’s order processing department will double check any customization needs, confirm pricing and reach out to your salesperson with any questions that need answering.
- Then your order will reach the actual manufacturing department.
- Once the building is manufactured to your specifications, it is turned over to the scheduling department to set up a time to deliver and install your building.
- Scheduling will call you sometime during the week before to set up a time for installation. You can discuss your payment plans with them at this time.
- If payment is to be in cash, please have a certified check or money order ready before the installers arrive. If you pay by credit card, a fee will be added.
- Make sure you get the name and phone number of the person setting up your appointment so you can communicate with them in the event this is needed in the future. “
- After installation, do a complete walk around to be sure all is to your satisfaction.
- When paying cash, give the installers the certified bank check or money order.
- If you are using the financing or rent to own option, arrangements will have been made before the time of purchase.
What is the delivery and installation process?
The Manufacturer scheduling department will discuss payment upon delivery and any additional fees you may accrue due to an unprepared lot or one that is not level.
The Manufacturer installation crew will confirm the order with you, then get work installing it. Depending on the steel structure, installation takes between one hour to two days. Please have the payment ready prior to the crew arriving.
How long does it take between order and delivery?
Best estimate as lead times can and will change due to external factors and volume of sales.
The Manufacturer team will send you an automated call around two business days of placing your order.
What do I need to do before my metal building arrives for installation?
Use this checklist to prepare for your installation
- Mark any utility lines running underneath planned installation site. If you do not know the exact location of any water, gas, or electric lines please call 811 to have them come out and mark the lines free of charge.
- Prepare level lot: move earth if necessary to create a level installation surface. Sites must not be more than three inches off level to avoid any cut leg fees or other additional labor/ return trip fees.
- The installation of buildings upon concrete retaining walls or on shipping containers will be addressed on a case by case basis.
- All concrete pads are required to be at least 2” wider on all sides of the frame. For example: for a building that has a frame measuring 20′ x 30′, the concrete pad should measure 20’4” x 30’4”.
- Clear any and all obstacles in and around the installation site such as cars, recreational vehicles, and debris to avoid a build over fee.
- Installation crews need a minimum of 36” all around the building to fasten any wall paneling, end wall framing, and trim.
- Have payment ready before installation crew arrives. Small units can be complete in less than an hour and often have multiple appointments in a day.
- Any safety requirements must be disclosed to The Manufacturer upon purchase of unit. The Manufacturer must be aware of any safety training or safety classes/videos our installation contractors must complete prior to installation.
Site preparation is crucial to ensuring a smooth installation. Failure to adequately prepare your site could result in additional labor charges or even a return trip fee which is either $150 USD or %5 of the building price whichever is higher.
